General FAQs
You can book through our official website by providing your preferred pick-up and drop-off destinations, travel date, vehicle type, group size, and number of days, or contact us via WhatsApp or by calling directly for quick and easy reservations.
Of Course, simply fill in your pick-up date, number of traveling passengers, first and last name, email address, country, WhatsApp number, country code, and pick-up preferred location.
Yes, it is advisable to book in advance because it is easier for us to provide a vehicle that meets your preferences and requirements. During the peak season, most vehicles are already booked. Making a reservation allows sufficient time to make any essential adjustments to the vehicle, fare, and other charges.
Yes, it is acceptable; however, we recommend booking in advance so that we can prepare the vehicle according to your needs and wishes. In case of an emergency, we can provide a vehicle; however, you may need to wait and make adjustments based on availability.
Of course, you can, but you must let us know in advance. We will do our best to help you if you need to reschedule due to emergencies or changes in your plans. If you need to cancel the booking, the terms and conditions will apply according to the company's cancellation policy.
Yes. After verifying that your booking is confirmed, we will provide you with a booking confirmation receipt via email or WhatsApp. The invoice contains the first and last name of the person making the booking, contact number, invoice issue date, and other relevant information and details.
The company provides over 100 vehicle fleet options, ranging from city cars and SUVs to 4WD Jeeps, off-road, and mountain vehicles. Our pricing ranges from economical and compact vehicles to standard and premium options, catering to every travel need and budget.
It depends on the group size, luggage, destination, and road conditions. Whether you are travelling within the city, on a long-distance route, off-road, or in mountainous locations, we provide the ideal vehicle fleet to suit your needs and preferences. Our vehicle fleet options include a wide range of hatchbacks, sedans, SUVs, 4WD Jeeps, Hilux, Land Cruiser, Prado, HiAce, Coaster, Vans, and Buses, from affordable to premium. Share your group size and destination with the travel itinerary, and we recommend a suitable vehicle for a safer, comfortable, and hassle-free journey.
Yes, all our vehicles are well-maintained and in excellent condition. We thoroughly inspect each vehicle and perform regular servicing, oil changes, cleaning, and washing after every trip to ensure safety, reliability, comfort, and cleanliness.
Absolutely! All vehicles in our fleet are fully insured in accordance with government rules and regulations. We prioritize the safety and security of both our clients and drivers, ensuring every vehicle has the required insurance coverage for a safe, worry-free journey. For your peace of mind, you may request a copy of the vehicle's insurance policy before starting your journey. We will be happy to provide it and gladly assist you with any questions you may have.
Definitely, we offer premium and luxury vehicle fleet options such as the Toyota Fortuner, Toyota Land Cruiser, and Toyota Land Cruiser Prado for VIP transfer, business meetings, wedding ceremonies, and luxurious travel experiences, ensuring comfort, elegance, safety, and an exceptional journey.
Of course, we offer vehicles for off-road and remote destinations. We provide 4WD Jeeps, Toyota Hilux, Mahindra Scorpio, and Toyota Land Cruiser/Prado. We gladly accommodate our customers' travel requirements; however, we require complete details about the destination, road conditions, group size, and luggage, as travelling in remote areas can be challenging.
Yes, of course. All our rental services include a professional, skilled, and experienced driver who is well-trained to drive on mountainous and challenging roads. A driver is mandatory with every rental. We do not offer self-drive rental services.
Yes, our drivers are licensed and well-qualified. They are all well-mannered, helpful, and friendly, making your journey comfortable and enjoyable—just like travelling with a friend. Aaditya Transports and Services Pvt. Ltd. hires professional, skilled, licensed, and experienced drivers, always prioritizing the safety of our passengers.
Well, we're sorry to inform you that we do not offer self-drive rental services due to our company's terms and conditions. All our rentals include a professional driver.
Yes, of course. We have friendly drivers who speak English, Hindi, and Nepali. All our drivers have a basic understanding of these languages, ensuring smooth communication and an enjoyable journey throughout your trip.
Our rental service includes a private vehicle, fuel, driver allowances, parking fees, toll charges, government taxes, and all associated costs for the rental duration.
No, all our pricing is transparent, with no hidden charges. We make sure to provide all pricing details and related information before you confirm your rental, ensuring you are fully informed of all costs in advance.
Additional charges may apply for overtime and extended travel based on hours or kilometers exceeding the agreed rental period. Any additional charges will be discussed and communicated to you before continuing the journey once the agreed rental period has expired.
We accept numerous payment procedures for your convenience, including bank transfer, cash payments, mobile banking, debit cards, and credit cards. Payment options may vary depending on the sender’s and provider’s location, and we will recommend and guide you on your preferred and easy payment options during your booking process.
Yes, an advance payment is required to confirm your booking. It allows you to secure your preferred vehicle and reservation on your travel date, and the remaining amount will be discussed with you before or during the journey, along with the official invoice.
Yes, absolutely. After booking confirmation and receipt of the advance payment, we provide an official invoice via email and make sure you receive it.
We cover most routes and destinations across Nepal, including popular cities and tourist destinations such as Kathmandu, Pokhara, Chitwan, Lumbini, Daman, Jiri, and Syabrubesi, as well as remote locations. We offer customized services according to your itinerary to meet your travel needs and preferences.
Yes, you can rent a vehicle for a multi-day excursion for several days according to your travel needs, preferences, and itinerary. We ensure a comfortable, smooth, and hassle-free journey to various destinations.
Yes, of course. We provide airport transfer services for both arrivals and departures based on your pickup time and location. Our drivers will pick you up from or drop you off at your preferred location, ensuring a quick, comfortable, and hassle-free journey. They will also assist you with your luggage to make your travel experience smooth and convenient.
Of course! You can book a vehicle for your preferred destination according to your travel requirements and preferences. We provide rental services to various remote and mountainous destinations across Nepal, including Upper Mustang, Manang, Jomsom, Muktinath, and Rara. Feel free to book with us, and we'll take you safely and comfortably to your chosen destination.
Yes, the first thing we do is thoroughly inspect, clean, wash, and service every vehicle before each trip. We also check the brakes and other essential safety components before and after every journey.
We prioritize your safety and security throughout every journey. Before and after each trip, we thoroughly inspect every vehicle to ensure it is in excellent condition. In addition, all our vehicles are equipped with seat belts, a first-aid kit, spare tires, and essential maintenance tools. Every journey is led by professional, licensed, and experienced drivers who strictly follow traffic rules and regulations.
Child seats are not commonly used in Nepal, and only a small number of customers request them. However, if you inform us in advance when making your booking, we will do our best to arrange and provide a child seat for your journey, subject to availability.
If the vehicle breaks down midway on the way to the destination, the company will send a replacement vehicle as soon as possible. However, customers are kindly requested to be patient and cooperate with us for a few hours while we arrange a replacement vehicle. The company will assist if problems occur during the trip. Rest assured.
Yes, we provide 24/7 customer support in terms of emergencies or urgent assistance before, during, or after your trip. We listen to your concerns and do our best to resolve them as quickly as possible.
Absolutely! We offer customized and personalized itineraries based on your travel preferences, requirements, and destinations.